Client’s Views

“We had the privilege of having Paul do a customized training on the new ISO/9001:2015 standard with a particular emphasis on the Risk-Based Thinking requirements. All of the students who attended this training thought Paul did an outstanding job in delivering the course. Paul met all of our objectives for having him in to do this training. He is very knowledgeable and willing to work with his customers to deliver exactly the training they need. I would highly recommend using Paul for any of your global training needs.”

Terry Onica
Director, Automotive, QAD Inc.

“Paul is a very experience quality professional with extensive knowledge of Management Systems and Training. He is able to convey the message to all levels within an organisation. Having worked with Paul during my time with two organisations over a number of years, I can honestly say the training delivered is truly world class and is always delivered in an effective and efficient manner. Highly recommended”

Andy Gourlay
Business Systems Manager, Alexander Dennis Limited

“I first met Paul back in 2003 whilst attending a range of SMMT Industry Forum Seminars, Workshops and Training Courses, including the “Automotive Process Approach”, to help me implement ISO/TS16949:2002 Automotive Quality Management System Requirements and related Automotive Core Tools requirements.
Since then I have attended many Seminars, Webinars and Training courses, led by Paul, to help me transition to ISO/TS16949: 2009 and also prepare for the changes to ISO9001& ISO/TS16949 Quality Management System due in 2015/2016.
Pauls expert knowledge, guidance and support over the years has been invaluable in help me in developing an effective management system and maintaining certification to ISO9001 & ISO/TS16949 Quality Management System requirements, across 2 companies.
I would highly recommend Paul for your company training and consultancy needs.”

Barry Jones
Senior Systems and Quality Engineer, Erlson Precision Components Ltd.

“We have attended various of Paul’s training sessions and seminars over many years and always found them to be well structured, well presented, informative and useful (going back to QS9000 days!)
Paul is very knowledgeable and skilled with a lot of experience derived from the field and practical experience. He has proved to be a good, reliable source of information that we’ve often used, always willing to help and answer questions.
He has a very good training/presentation style that is sympathetic to the audience i.e. pitched at the right level and using clear, simple language, readily understandable even for non-native English speakers. He is a very good communicator and educator. Someone that you can definitely learn a lot from and who gives the feeling that that is his mission/passion in life.”

DENSO Europe BMS Team

“It was a great opportunity that ON Semiconductor Corp used Paul to conduct in-house training for VDA6.3 in the Philippines and in Malaysia in May 2013. As all the attendees had great impression on how Paul conducted the training, it was then by popular demand that we contracted him again in 2014.
On Semiconductor Corporate was impressed that during the training in Nov 2014, delegate evaluation resulted to a Net Promoter Rating of 91%, with some impressive feedback, including:
“Very experienced trainer, clear explanations and well organized training flow”
“Paul Hardiman is such a great trainer, lively, energetic and knowledgeable “

Irma O. Empino
Quality, ON Semiconductor Philippines, Inc

“We have used Paul repeatedly for our ISO9001/14001 auditor training. His attitude and knowledge of the subject of auditing is second to none and for the trainees on the course there is a real feel for the passion to want to teach and pass on that knowledge. The approach is quite rightly formal however comes over is a way that encapsulates the trainees so really want to follow the “learn at 10 and Do at 11” which is the Unipart Way.”

Eddie Todd
Unipart Logistics

“We have had the pleasure of working with Paul over the last 10 years. He has an extensive working knowledge of the IS0/TS 16949 standard and is able to deliver clear, concise and well prepared course material.
He has also delivered excellent training on related subjects such as problem solving and automotive core tools (SPC, FMEA, control plans, APQP, PPAP).
He is able to fully engage with the course delegates, provide relevant examples to support the theory and maintains interest throughout the course. The positive feedback received from all delegates has proven the outstanding level of training delivered to quality and manufacturing engineers and to production operators.
Paul is our trainer of choice. We have the confidence that Paul will deliver a sound training course through his positive interaction with delegates and methodical approach.”

Kathryn Bullock
Quality and Environmental System Manager, Henrob Limited

“Paul Hardiman is the most experienced and nice trainer I have met in my career!
The first time I met him in TS16949 auditor training 1999, I was so surprised not only with his great professionalism but also his kindness and way he motives delegates.
Paul strengths are:
  • He is very good at handling the learning atmosphere. Each one can enjoy the training course with fun and remember the contents for a long time.
  • Beside the theoretical explanation, Paul always provides more and more practical examples for easier understanding and application.
  • He has an excellent personality; he treats each delegate as friend. Even after the training course, whenever you need help, Paul always provides a solution in a timely manner.
  • He is always capable to make everybody participate in group discussion actively.
I extend my heartfelt thanks to Paul and am glad to recommend him to all organizations in the world.”

Tusca Chiu, Taipei, Taiwan, MSIE, DBA

(Auditor for ISO9001, ISO13485, ISO22301, ISO/TS16949 & Consultant for 6 Sigma, LEAN, TPM, ISO/TS16949 (including Core Tools)