Who We Are

Quality Partner Limited is a global network of experts to meet all your Management System and Total Productive Maintenance (TPM) training and implementation needs.


The founder, Paul Hardiman, is recognised globally as an expert in the Automotive Quality Management Specification ISO/TS16949 and is the only European to be qualified by the Japan Institute of Plant Maintenance (JIPM) as a TPM award assessor.

With over 35 years of industry, auditing and training experience Paul has developed a global network of partners with a wide range expertise.

“As well as training being a learning experience, it should also be fun and something to be remembered for a long time.”


Professional Qualifications

  • Bachelor of Science BSc Honours Degree in Metallurgy and Materials Science
  • Higher national certificate HNC Mechanical Engineering
  • JIPM TPM award assessor
  • IATF witness auditor and trainer
  • Odette approved trainer for MMOG-LE
  • VDA approved trainer, evaluator and auditor for VDA6.3


Work Experience

Paul had over 15 years’ experience in working in industry, including time at Metals Research, The Welding Institute and Tube Investments. He was directly involved in developing innovative welding techniques including laser and electron beam welding and also assisted in implementing quality management systems to meet ISO9001.

He then built up extensive Management System auditing experience with two global certification bodies and was personally responsible for helping set up their global structure to deliver Management System Certification. He managed a team of over 20 auditors, responsible for providing assessment services in the automotive sector..

During 15 years with SMMT Industry Forum Paul gained experience in delivering training and became recognized as a leading global expert in the automotive specification ISO/TS16949.


Global Partners

Through over 35 years’ experience in industry, certification and training Paul has built up a global network of contacts with proven expertise in training and auditing in Management Systems and Total Productive Maintenance.

A sample of the global network of experts is shown below. For more information on how Quality Partner can meet all of your needs contact enquiries@qualitypartner.co.uk

An expert will then contact you to discuss and provide an effective solution.


Craig Birch, UK

MBA Business administration

MSc Manufacturing Engineering

Craig is an experienced operations & quality professional with a proven track record in quality, manufacturing, projects, logistics, human resources and purchasing. He has held senior management positions in automotive vehicle manufacturers and tier one suppliers, and recently moved into a career focused on auditing, training and consultancy. He is a qualified third party auditor for ISO/TS16949 and has extensive practical experience in the application of the automotive core tools.


Tusca Chiu, Taiwan

Master degree in Industrial Engineering and Doctor degree in Industrial Management.

Tusca is recognized as one of the most experienced auditors, trainer and consultant in Asia, having undertaken over 2500 audits and over 50 training/consultancy projects. As well as being a third party auditor qualified in ISO9001, ISO/TS16949, ISO13485 and ISO22301, he a qualified practitioner in six sigma, lean and management system training and consultancy.

Although based in Taiwan, he has extensive experience in working across Asia, assisting multinational organizations in their continual improvement journeys. He is fluent in Mandarin and English. He has an delivery style that makes training fun and a memorable learning experience.


Nurcan Demirel, Turkey

Degree in Technical Engineering

Nurcan is a qualified ISO/TS16949 third party lead auditor and has undertaken over 500 audits around the world. She has extensive experience in the application of the automotive core tools (APQP, PPAP, MSA, FMEA, SPC) and has delivered many training courses across Turkey.

Prior to training and auditing, she had over 20 years of experience in the automotive sector.


David Elvidge, Asia

BSc in Production Engineering

David has over 35 year manufacturing experience and has been implementing lean and TPM for over 14 years.

He is a qualified production engineer with a BSc Production Engineering, and has significant experience as a senior project and production manager, holding positions in automotive and other manufacturing industries.

He was trained in implementing lean production techniques in 1991 while working at Nissan UK. He has since been trained in implementing TPM and has done so successfully for over 7 years in many varied companies and industries.

He is currently based in China but travelling extensively throughout Asia


Hans Grimhammar, Sweden

Bachelor of Theology
Bachelor of Science in system analysis
Certified lead auditor for ISO/TS 16949
Certified ISO/IEC 17025 auditor by SWEDAC
Certified Auditor in IATF 16949

Hans is an experienced quality professional with a wealth of experience in implementing, developing and maintaining quality management systems.

His work experience includes time with Saab and Volvo Automotive Powertrain, and more recently Hans has been providing consultancy support in the field of ISO/TS16949 and ISO/IEC17025.

Hans is fluent in Swedish, English and German.


Oscar Klein, Sweden

Oscar is an experienced ISO/TS16949 lead auditor with extensive third party auditing experience across Europe.He is an IRCA certified trainer for ISO9001 lead auditor training and has successfully trained and qualified over 300 students.

He is competent to deliver ISO/TS16949 internal auditor and core tools training as well as assist companies to implement effective process based management systems. Oscar is fluent in English, Hungarian and Swedish.


David Poxon, UK

David has over 30 years of experience as a leader and practitioner in quality management, strategy deployment, quality engineering and projects, supply chain development and continuous improvement. He has held senior management roles in global Tier One manufacturing operations within the automotive and fluid power sectors, developing and managing systems in compliance with ISO/TS16949, ISO9001 and other standards.

He is passionate about supporting teams and individuals to achieve excellence and has a proven track record of delivering best in class quality and customer satisfaction. He is a Chartered Quality Professional and has acted as an assessor for the European Quality Award.

David is now providing consultancy and training support in all aspects of quality management, business excellence and continuous improvement.

MCQI – Member of the Chartered Quality Institute

MEng & Man – Mechanical Engineering Manufacture and Management

MSc – Manufacturing Systems Engineering


Stuart Veitch, UK

B.Eng in Metallurgy and M.Phil in Manufacturing and Management

Stuart has been in manufacturing for over 25 years in a mixture of hands-on operations management roles and consulting.  Like Paul, Stuart was one of the first non-Japanese TPM award assessors and has been practically implementing TPM and Lean over the last 16 years, in a wide vary of manufacturing industries.


Jeff Turner, UK

B.Sc. (Hons) Mechanical Engineering
Member, Institution of Engineering & Technology

Jeff is a Chartered Engineer and has more than 35 years’ experience as a manufacturing executive within the automotive industry at OEM and Tier 1 levels.

He has significant knowledge of ERP, supply chain, logistics, materials management and lean manufacturing systems and specialises in the development and implementation of company-wide business improvement strategies and achievement of World Class performance.

Jeff has successfully managed major supply chain and manufacturing transformation projects for several large organisations in Europe.


Michelle Walke, USA

Florida International University BA

Michelle is an experienced ISO/TS16949 lead auditor with extensive auditing experience around the world. She is a competent trainer for ISO/TS16949, the automotive core tools and is certified to deliver ISO9001 lead auditor training. Michelle has assisited a number of companies in the implementation of ISO9001 and ISO/TS16949 and has extensive practical experience in the automotive and aerospace sectors.